1. Face It. Solve It. Forget It.

    July 28, 2015 by Elaine Suess

    Every one of us is in the people business. We work with people. We sell to people. We serve people. 

    But spending much of our day with other people can sometimes be tricky. There are emotions in play and people often disagree when not hearing one another or seeing eye to eye.

    Sometimes those disagreements can create big problems. Depending on conflict styles and skill, disagreements may go unresolved, sapping employees of energy and peak performance.

    At times, clients have expressed to me they feel just like the book Connie Podesta wrote:  Life Would Be Easy If It Weren’t For Other People. (more…)

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